Remote Support

Remote Support - Download

Click download for our remote support software - Follow the instructions below

You must contact us before using our remote support service.
Remote support requirements: you must have high speed internet and are connected to the internet.

INSTRUCTIONS

MICROSOFT EDGE

1.  Download Remote Support

2. Choose ‘Open’ – Once downloaded a window will appear.

3. Double-click on PumaSupport.exe

remote_zip_dialog

4. Then click on [ Run ]

remote_securitywarning

5. Give us your support number

FIREFOX

1. Download Remote Support

2. Once downloaded – Click the download arrow at the top right of the firefox window

remote_download_firefox

3. Click on pumasupport.zip

4. Double-click on PumaSupport.exe

remote_zip_dialog

5. Then click on [ Run ]

remote_securitywarning

5. Give us your support number

 GOOGLE CHROME

1. Click to Download Remote Support

2. Click the download action arrow (bottom of the screen) – Select Keep.

remote_chrome1

3.Click on PumaSupport.zip

remote_chrome2

4. Double-click on PumaSupport.exe

remote_zip_dialog

5. Then click on [ Run ]

remote_securitywarning

5. Give us your support number

Advanced

Teamviewer: Teamviewer Website

Zip Alternative: PumaSupport.exe