| REPAIRS | |
Computer Diagnostics/Bench Fee Diagnose the problem on a single computer. Diagnostic fee does apply towards additional repair cost. Diagnostic/Bench fee is due before any service is performed. Estimated Time: 1 - 2 Days | $50.00 |
The Works Removal of all Virus/Spyware/Malware on your computer. We install all current windows updates, install Malwarebytes Premium Antivirus. Dust processor fans & heatsinks. Clean outside case and more... We recommend you backup your data before having your computer repaired. We will not delete any user data but can not be held responsible for lost data. Estimated Time: 3 - 5 Days (depends on the severity of the infection and updates needed) | $150.00 |
Virus/Spyware Removal Removal of all Virus/Spyware/Malware on your computer. We recommend you backup your data before having your computer repaired. We will not delete any user data but can not be held responsible for lost data. Estimated Time: 3 - 5 Days (depends on the severity of the infection) | $105.00 |
Full System Reload or Windows Upgrade Format System and reload Original Operating System on one PC. Operating system CDs must be the original copy or a valid COA sticker must be present. Installation of the latest system drivers, internet explorer, adobe flash and java. All data will be erased this includes (My Documents, Pictures, Music, Videos and more). Estimated Time: 1 - 2 Days | $105.00 |
Full System Reload with Data Backup Backup/Restore Data (Includes My Documents, Favorites, Pictures, Music and Videos). Format System and reload Original Operating System. Installation of System Drivers. Estimated Time: 2 - 3 Days | $155.00 |
Windows Password Reset Did you forget your windows password? We will reset your password so you can login to your computer. Estimated Time: 1 Day | $50.00 |
Priority Rush Service We will move your computer to the front of the line and start repairs right away. We can not guarantee when the repair will be completed. | $30.00 |
| LAPTOP REPAIR | |
LCD Screen Replacement Remove and Install Laptop Screen (parts not included - avg total ~$170) Estimated Time: 5 - 7 Days | $105.00 |
Keyboard Replacement** Remove and Install Keyboard (parts not included) Estimated Time: 5 - 7 Days | $50.00 or $105 |
DC Power Jack Replacement (dc jack included) Disassemble Laptop - Remove and Install a New DC Jack - Test Computer (tax not included) Estimated Time: 5 - 7 Days | ~$150.00 |
| DESKTOP REPAIR | |
Power Supply Replacement Remove and Install Power Supply. (parts not included) Estimated Time: 1 Day | $105.00 |
Motherboard Replacement Remove and Install Motherboard - Update Operating System - Install Motherboard Drivers (parts not included) | $105.00 |
| INSTALLATION | |
Software Install specified software on one PC. (Excludes operating systems) | $50.00 |
Memory (RAM) Install memory upgrade and test the system to assure memory is recognized. | $50.00 |
PC Cards (modem, video card) Install device and drivers if necessary. Verify device is operational. | $50.00 |
Peripheral (printer, scanner) Load device drivers and test. | $50.00 |
Hard Drive (Install Only) Install the new hard drive. Does not include copying data, installing operating system or cables. | $50.00 |
Move Hard Drive (Install Only) Remove Hard Drive from one device and install into another. Does not include copying data, installing operating system or cables | $50.00 |
Hard Drive Complete (Clone Data or Install Operating System) Copy data from old hard drive (if applicable) or Install Operating System. Does not include operating system, cables or hard drive. | $105.00 |
Operating System Install Install operating system on one PC. Operating system CDs must be the original copy or a valid COA sticker. Installation of the latest system drivers, internet explorer, adobe flash and java. All data will be erased this includes (My Documents, Pictures, Music, Videos and more). Estimated Time: 1-2 Days | $105.00 |
| DATA BACKUP and TRANSFER | |
Data Backup [Up to 2Tb Drive] with hard drive removal Remove Hard Drive and copy user data (my documents, pictures, etc.) onto a dvd. This is normally needed if the computer will not boot into the operating system. Flash Drive/External Hard Drive are not included. Does not include backing up cloud storage. | $105.00 |
Data Transfer [Up to 2Tb Drive] Copy user data from one computer to another computer. Both computers must be functional and can boot into operating system. Note: Only data files are copied (pictures, music, etc.) - any software will have to be reinstalled. Does not include cloud storage | $105.00 |
Data, Software & Settings Transfer/Migration [Unlimited] Copy user data, software and settings from one computer to another computer. Both computers must be functional and can boot into operating system. Note: Not all software can be transferred some software will require activation and you must have your license keys. We can only guarantee all data files will be copied (pictures, music, etc.) - some software will have to be reinstalled. | $155.00 |
Cloud Storage Backup (Up to 5Gb) We will login to your icloud, google drive or one drive and backup the data to your local hard drive or other storage device (device cost extra and is not included). This included up to 5Gb of data download - over 5Gb is $10 per 1Gb of data downloaded. | $105.00 |
iDrive Online Cloud Based Data Backup We are proudly partnered with iDrive to offer low cost superior security online data backup One user, Unlimited computers and mobile devices - 5TB of space Click Here to Order Now When you're asked if you were referred from Puma Computers (pumapc) please select yes so we get a referral credit. | $5.00/mo |
| DATA RECOVERY | |
Recovery Evaluation This is service fee is non-refundable and does not include and data recovery. | $50.00 |
Simple Data Recovery - Undelete of Files (pictures/videos/etc) from memory cards/hard drives Scan the device and recover deleted information. This does not include recovery from defective/non working devices or corrupted partitions. | $200.00 |
Data Recovery (Deleted Partition/Quick Formatted/Corrupted Partitions) We will try to retrieve the files from a deleted partition or a device that was quick formatted. Some failing hard drives can have the data recovered. We cannot not guarantee all data can be recovered. | $450.00 |
Physical hard drive failure (evaluation) The Hard drive will be mailed to a data recovery center for evaluation. If data can be recovered you will be contacted with the exact recovery price. If we mail in your hard drive there is a $25 service fee. If you want to mail it in yourself click the gillware link below.  Be sure to use AFFILIATE NUMBER: 32579 to get free shipping and free evaluation. FREE ESTIMATE - CLICK HERE TO GET STARTED | $0.00 |